Thread: QK25 drum motor burnt out

Had a problem today...

the shower pump wasn't working showing an ER1 code.
checked the water level in the drum and it was very low, the mesh screen was blocked up, so i tried a manual clean with the button on the controller.
the cleaning pump was running ok but the drum wasn't turning, and you could smell something had burned out.

the low water level in the drum had caused the shower pump to cycle on and off and has knackered the 30,000 vario pump,
as it won't run at all now when i removed the bypass bungs to get water level back up again. so the shower isn't running at all atm...


got the motor out of the housing which is a pita as the cog stops the motor from being easily removed or the screws holding it from being pulled out.
suppose the proper way it to remove the whole chute and drum entirely...motor stinks so pretty sure thats it.

going to ring queni tomorrow and see if they have a spare motor in stock.
has only just made 3 years before burning out running a couple of times an hour on average.

Originally Posted by Djstiles999

You have my sympathy, I changed a Burtons drum motor which had a nut in the middle of the motor plate it was impossible to get to other than balance the nut on top of your finger tip then putting your other hands longest finger in from the top hoping you could turn it without it falling off do you started again!

yeah they don't care about maintenance as long as it lasts more than the 2 year warranty.
not sure if the spare come as just the motor drive or with the gearbox drive.
guess i'll find out tomorrow....

the real fikker is i was due to swap out the bio tank next month, and wanted to run the shower outside next to the pond while i was doing the change over.
but the shower filter will be long dead by the time i'm ready to do that and it's not worth buying another pump just to run the shower for 4 weeks...

What a pain Dave, I think most of us can sympathise, as well as dread the moment it happens to the rest of us!

The Draco Motors are basically car wiper motor technology, don't know if yours is but the failure rate of wiper motors is so low you'd expect this type of motor to last decades.

I guess one consolation is that your drum is inside a room - bit easier to work on in cold/wet weather.

I grease/oil the visible moving parts of mine from time to time,don't know if that's a good or a bad thing especially for the seals, I just do it hoping its a good thing, and believing if nothing else it will stop water freezing / expanding in or around the motor that might damage it.

The chutes on most of these type of drums is very easy to remove / refit, so that's worth doing if it will save time on refitting a new motor.

Best of luck getting it sorted quickly.

As for a replacement pump - I think if you can afford it it is worth buying one as a spare.

I've been watching this for a while but haven't pressed the button.... looks like a great price for such a powerful pump:

https://www.powerbee.co.uk/pond-pump...low-30000.html

quick video of the motor replacement

Originally Posted by davethefish1

quick video of the motor replacement

What a ball ache Dave, I’m dreading having to take my drum apart for replacements in the future. The link is broken would you mind reposting. Hope your back up and running soon


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Originally Posted by james9489

What a ball ache Dave, I’m dreading having to take my drum apart for replacements in the future. The link is broken would you mind reposting. Hope your back up and running soon


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yeah the drum seal is right pita...

link works fine for me, but here is the url
https://youtu.be/E_PkwpETbqA?si=KlrFOTFO20k7gLJd