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  1. #1

    Swell UK warranty

    Hi, just a simple question thanks. Has anybody else had any issues with Swell UK regarding honouring their 3 year warranty ?

    Karl



  2. #2
    Quote Originally Posted by karl00070 View Post
    Hi, just a simple question thanks. Has anybody else had any issues with Swell UK regarding honouring their 3 year warranty ?

    Karl
    Sorry I can't answer from experience with swell but I've never had a problem with other companies (of similar size) honouring warranty.
    A word of caution though. Some swell products seem very good value, their liners for example. However, even if under warranty consider the hassle of actually changing said product. I'm not sure the saving is worth the "risk" with a cheaper product.
    Caveat emptor!

    Sent from my SM-A125F using Tapatalk

  3. #3
    Hi, that reply was helpful thanks. My issue is the pump has died so Sent it back to Swell UK and they have said there is an abrasion on the electrics so that doesn't come under warranty. I mentioned that that's impossible and I use it for external use on a quarantine tank so then they changed their mind and said it was a rodent that caused damage. Excuse after excuse.

    Karl

 

 

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