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  1. #1

    jebao tsp pump error

    Hi Guys I know a few of you are using the jebao tsp pumps. mine although only 6 months old stopped and wont start up again. It is showing the error code "_OFF" . this code isnt shown in the manual. Any ideas on what it is and how to get it running again?
    thanks



  2. #2
    Senior Member Rank = Adult Champion Twhitenosugar's Avatar
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    I'm guessing you've tried it already... but have you tried pressing the pause button?

    That should restart it.

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    13,000L fibreglassed raised pond with window

  3. #3
    yeah tried each of the buttons and holding them for 3 or more seconds but still always gos back to the same error message and no pumping

  4. #4
    Senior Member Rank = Adult Champion Twhitenosugar's Avatar
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    Have you tried the old IT trick. Of turning it off, waiting 10 seconds and then turning it back on again?

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    13,000L fibreglassed raised pond with window

  5. #5
    Senior Member Rank = Adult Champion Twhitenosugar's Avatar
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    Also maybe try unplugging all cable connections, checking the pins are ok and plugging them all back in?

    Sent from my Pixel 4a (5G) using Tapatalk
    13,000L fibreglassed raised pond with window

  6. #6
    Extreme Koi Member Rank = Supreme Champion john1's Avatar
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    Maybe it's not getting the correct voltage from the ac/DC controller,just a thought.
    John

  7. #7
    Member Rank = Nisai Mpathe's Avatar
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    To reset these pumps, im sure you have to disconnect the pump cable from the controller

  8. #8
    Senior Member Rank = Jussai Djstiles999's Avatar
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    I know it’s an old post but did you find a fix for this error as I have the same one and am running out of ideas
    13,243 gallons, Filtreau HF30ís K1 capacity of 1,400l, Bakki Shower, BHM and understanding wife

  9. #9
    For anyone else having this problem I did manage to fix it by doing the following,
    1. turn off at plug, 2. unscrewed the connection between pump and controller and cleaned the connections, 3. left controller disconnected from pump for 30 mins, 4. reconnected the pump to controller, 5. turned back on and hit the pause button once. Not sure if the same will work for you but hopefully so.

  10. Thanks Ajm, RS2OOO, Twhitenosugar Thanked / Liked this Post
  11. #10
    Senior Member Rank = Jussai Djstiles999's Avatar
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    Many thanks, I’ll give it a go
    13,243 gallons, Filtreau HF30ís K1 capacity of 1,400l, Bakki Shower, BHM and understanding wife

 

 

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