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  1. #21
    Extreme Koi Member Rank = Supreme Champion Andy1671's Avatar
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    I purchased a load of pipe fittings for when i was connecting up my filters.
    To save me going backwards and forwards getting the odd fitting I asked the dealer if i got lots more than i needed could i return the ones not used
    Yes, Not a problem....
    When i returned the unused fittings which came to about £50.....He threw the notes at me on to the counter.
    5000 Gallon Fibreglassed Pond With 54" x 27" Infinity Window
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  2. #22
    Senior Member Rank = Grand Champion RS2OOO's Avatar
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    Quote Originally Posted by Andy1671 View Post
    I purchased a load of pipe fittings for when i was connecting up my filters.
    To save me going backwards and forwards getting the odd fitting I asked the dealer if i got lots more than i needed could i return the ones not used
    Yes, Not a problem....
    When i returned the unused fittings which came to about £50.....He threw the notes at me on to the counter.
    A local (ish) Dealer?

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  4. #23
    I experienced exactly the same sort of thing last year when purchasing two tosai from a koi dealer that may or may not be located near a major airport. When I initially called to order the fish (£490 total) he was all chatty and friendly. When I called back after the quarantine period to arrange delivery I was met with the command "Call back on Monday". Called back on Monday and was given equally short shrift, "Call Tuesday for Wednesday delivery" etc.

    Everyone raves about this dealer and it was the first time I used them but I won't be doing so again - shockingly rude and no excuse for it. Plus I'm not convinced he actually feeds the fish as they always look super skinny IMO.

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  6. #24
    Senior Member Rank = Grand Champion RS2OOO's Avatar
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    Quote Originally Posted by woodberry View Post
    I . Plus I'm not convinced he actually feeds the fish as they always look super skinny IMO.
    Lol, didn't need to mention airports, as soon as you said super skinny fish I knew where straight away!

    On the plus side they are quarantined to the highest possible standard, and after the first feed they instantly become super tame and friendly!


    Sent from my Pixel 2 using Tapatalk

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  8. #25
    Odd, reading all of these posts and I like my two local koi dealers. I'm about 20 miles from both Costal Koi and Selective Koi and I've always found them to both to be great, always seem to have enough time to discuss anything whether you're buying or not... Maybe its because we're all related (Norfolk)!?

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  10. #26
    My two nearest koi dealers here in the North West are excellent, they are very helpful,not pushy when buying koi and wonít only try to sell you the filter systems they stock! My koi have all come from the same two dealers as Iíve no need to go anywhere else.

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  12. #27
    Quote Originally Posted by RS2OOO View Post
    On the plus side they are quarantined to the highest possible standard, and after the first feed they instantly become super tame and friendly!
    Yes, to be fair I'm really pleased with the fish and looking forward to getting some food into them this year.

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  14. #28
    Extreme Koi Member Rank = Supreme Champion Andy1671's Avatar
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    Quote Originally Posted by RS2OOO View Post
    A local (ish) Dealer?
    Was very local to me and no longer has a shop
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  16. #29
    Extreme Koi Member Rank = Supreme Champion john1's Avatar
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    Quote Originally Posted by Andy1671 View Post
    I purchased a load of pipe fittings for when i was connecting up my filters.
    To save me going backwards and forwards getting the odd fitting I asked the dealer if i got lots more than i needed could i return the ones not used
    Yes, Not a problem....
    When i returned the unused fittings which came to about £50.....He threw the notes at me on to the counter.
    Think he would be wearing some of that pipe round his neck.
    John

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  18. #30
    Senior Member Rank = Hassai hippo's Avatar
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    Quote Originally Posted by sweetmeister View Post
    My two nearest koi dealers here in the North West are excellent, they are very helpful,not pushy when buying koi and won’t only try to sell you the filter systems they stock! My koi have all come from the same two dealers as I’ve no need to go anywhere else.
    Can you name them -so I can go and visit them ? think its good to acknowlege good service . I`m from the NW too and have been singing the praises of two of my local shops on the "Koi Dealer Visit" thread
    Colin

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  20. #31
    Senior Member Rank = Hassai hippo's Avatar
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    Quote Originally Posted by Andy1671 View Post
    I purchased a load of pipe fittings for when i was connecting up my filters.
    To save me going backwards and forwards getting the odd fitting I asked the dealer if i got lots more than i needed could i return the ones not used
    Yes, Not a problem....
    When i returned the unused fittings which came to about £50.....He threw the notes at me on to the counter.
    Think my response would have been along the lines of "Take a good look at that £50 - you`ll never see it again"
    Colin

    2500 Gallon Fibreglass Pond
    Eazypod , Bio-Max 4 Bead , 18 Basket Anoxic

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  22. #32
    Extreme Koi Member Rank = Supreme Champion john1's Avatar
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    Quote Originally Posted by hippo View Post
    Can you name them -so I can go and visit them ? think its good to acknowlege good service . I`m from the NW too and have been singing the praises of two of my local shops on the "Koi Dealer Visit" thread
    Uk Nishikigoi near St Helen's are good though I have been there once but not bought yet.

    Reasonably priced and I will be going in the spring Colin to buy tosai.
    John

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  24. #33
    As above, Uk Nishikigoi in St Helens and Quality Nishikigoi in Warrington owned by Tim Waddington. Only dealers I’ve ever bought from. Both are very helpful and don’t mind just talking and giving you loads of free advice.
    I bought a couple of tosai from them last year (Asagi and Ginrin kohaku) both appeared to me to be great quality Japanese koi and at a fair price.

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  26. #34
    Senior Member Rank = Yonsai Gazkoi's Avatar
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    Hi - try Aurora Koi. They are small but provide excellent customer service and are very interested and can source most products upon request.

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