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  1. #1

    Profi heater help

    Hi all , I recently bought the above heater , after unboxing i realised the installation guide was very vague and also had a 2 pin plug ,so I connected it up to the pipework and phoned up the dealer I bought it from to ask about the plug he said buy a european plug adaptor ,done that , with thermostat set at 10 switched on expecting the green light to come on and nothing is happening, anybody with any ideas ps the box has made in Virginia USA written on it ,would that make it a USA plug adaptor as opposed to European..



  2. #2
    Extreme Koi Member Rank = Supreme Champion Andy1671's Avatar
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    Try turning the dial up a bit to see it the heater clicks on.
    It maybe that your water is warmer than the 10 degrees youve set it at.
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