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Thread: Another great product NOT
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19-06-2019, 09:13 PM #21
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19-06-2019, 09:15 PM #22
Uvs ive always used TMC with no issues.if that thing exploded in my filter house and soaked my pump which broke it i would be at EA to refund dechlorinator and replace air pump free of charge due to their NOT FIT FOR PURPOSE unit causing the damage.oh and if they wanted to get funny i would inform them of how bad press kills companies.and as they admitted it happens then they have admitted guilt of a faulty product they are supplying to consumers.see how that works...andi
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19-06-2019, 09:20 PM #23
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19-06-2019, 09:23 PM #24
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19-06-2019, 11:41 PM #25
Im not the sort to just let it go.bit like a dog with a bone lol...plus if you dont try you dont get....andi
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19-06-2019, 11:49 PM #26
Best way to be . Just been away had a few complaints with the hotel that they fixed tbf but they have also offer for our next booking if we choose cheapest room b and b they will up us to all inclu in the suite rooms on top floor. Always make your compliments heard they would
Sent from my SM-N950F using TapatalkFreddyboy the legend
"we are water keepers first"
Johnathan
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20-06-2019, 10:21 AM #27
the good thing nowadays for the consumer is the internet,all these forums and koi sites,which is bad for the manufacturers and suppliers,we have a problem now its not just a phone call,we can email and as glenn has said they email back,and said it happens,well theres the proof that theyve sold a product thats faulty,and as that product has caused damage to another product then it is their legal resposibilty to replace both or give you what they are worth as i wouldnt want a replacement faulty product again,and we all know that the internet is great for ruining a companies reputation,which takes years to build up but only takes one negative to cost them money,me personally i would be pestering the hell out of them until they gave me what i wanted,as my dad says" i aint no dog so dont ask me to just rollover" lol,,andi
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freddyboy Thanked / Liked this Post
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20-06-2019, 03:06 PM #28
So just ordered a new Charles Austin air pump and also a vyair 20in water purifier best not tell the wife
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freddyboy Thanked / Liked this Post
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20-06-2019, 03:48 PM #29
And i know where the bill would be going.hand delivered with the local press if they refused to give me money after emailing them....andi
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freddyboy Thanked / Liked this Post
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20-06-2019, 04:59 PM #30
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22-06-2019, 02:56 PM #31
Every day feeding container?
Good shout, I'll have a look at Takazumi :)