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  1. #21
    Senior Member Rank = Rokusai Tom Koi's Avatar
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    Quote Originally Posted by glennmartin9999 View Post
    Had to replace my air pump today as it got soaked so another expense thanks to a crap ea product







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    Watched a Pondguru youtube vid t'other day and he was advertising the new Blagdon Air Pumps, 3 sizes, looked ok, they weren't that expensive either, from what I remember.

  2. #22
    Senior Member Rank = Grand Champion andikoi's Avatar
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    Uvs ive always used TMC with no issues.if that thing exploded in my filter house and soaked my pump which broke it i would be at EA to refund dechlorinator and replace air pump free of charge due to their NOT FIT FOR PURPOSE unit causing the damage.oh and if they wanted to get funny i would inform them of how bad press kills companies.and as they admitted it happens then they have admitted guilt of a faulty product they are supplying to consumers.see how that works...andi

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  4. #23
    Senior Member Rank = Rokusai Tom Koi's Avatar
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    Quote Originally Posted by glennmartin9999 View Post
    I had a 55w the old model and the ballast went and ea wanted 120 to replace or buy a new 55w for 175

    In the end sold it and got a uv with no flow issues




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    That's another item off the shopping list then

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  6. #24
    Senior Member Rank = Rokusai Tom Koi's Avatar
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    Quote Originally Posted by andikoi View Post
    Uvs ive always used TMC with no issues.if that thing exploded in my filter house and soaked my pump which broke it i would be at EA to refund dechlorinator and replace air pump free of charge due to their NOT FIT FOR PURPOSE unit causing the damage.oh and if they wanted to get funny i would inform them of how bad press kills companies.and as they admitted it happens then they have admitted guilt of a faulty product they are supplying to consumers.see how that works...andi
    Great post, consumer/trading standards could be interested to, especially with them admitting there's a fault with them .

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  8. #25
    Senior Member Rank = Grand Champion andikoi's Avatar
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    Im not the sort to just let it go.bit like a dog with a bone lol...plus if you dont try you dont get....andi

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  10. #26
    Senior Member Rank = Jussai Ajm's Avatar
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    Quote Originally Posted by andikoi View Post
    Im not the sort to just let it go.bit like a dog with a bone lol...plus if you dont try you dont get....andi
    Best way to be . Just been away had a few complaints with the hotel that they fixed tbf but they have also offer for our next booking if we choose cheapest room b and b they will up us to all inclu in the suite rooms on top floor. Always make your compliments heard they would

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    Johnathan

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  12. #27
    Senior Member Rank = Grand Champion andikoi's Avatar
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    the good thing nowadays for the consumer is the internet,all these forums and koi sites,which is bad for the manufacturers and suppliers,we have a problem now its not just a phone call,we can email and as glenn has said they email back,and said it happens,well theres the proof that theyve sold a product thats faulty,and as that product has caused damage to another product then it is their legal resposibilty to replace both or give you what they are worth as i wouldnt want a replacement faulty product again,and we all know that the internet is great for ruining a companies reputation,which takes years to build up but only takes one negative to cost them money,me personally i would be pestering the hell out of them until they gave me what i wanted,as my dad says" i aint no dog so dont ask me to just rollover" lol,,andi

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  14. #28
    So just ordered a new Charles Austin air pump and also a vyair 20in water purifier best not tell the wife




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  16. #29
    Senior Member Rank = Grand Champion andikoi's Avatar
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    And i know where the bill would be going.hand delivered with the local press if they refused to give me money after emailing them....andi

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  18. #30
    Quote Originally Posted by glennmartin9999 View Post
    Had to replace my air pump today as it got soaked so another expense thanks to a crap ea product






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    same here ea150. only got 3 years out of it. all my other pumps lasted 7 to 8 years.

  19. #31
    Quote Originally Posted by freddyboy View Post
    same here ea150. only got 3 years out of it. all my other pumps lasted 7 to 8 years.








    filter turned up and plumbed in but the first stage the white one keeps leaking looks like its not making a good seal any tips on lining up the white block with the feed at the top ?

 

 
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