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  1. #1
    Extreme Koi Member Rank = Gosai Designer1's Avatar
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    Angry Oase Profi Premium - ER33 Error Code

    So, as with everything koi related it was all going so well until I touched it!

    With water temps rising, i decided it was time to clean my Oase Profi Premium Drum filter.
    I generally do the screens every 4-6 months, and my cleaning method is turn off all pumps, isolate drum, remove all screens and clean with toothbrush & white vinegar.

    Upon refitting, and running everything up - im getting an Error 33 code.
    Always handy when this error code covers a multitude of possibilities!
    The drum cycles 20 odd times, then Er33 appears. This would tell me that the screens are soiled.

    Removed screens again today, and initially jet washed.
    Then left to soak in more white vinegar for a few hours, agitating from time to time.
    Jet washed again, and re-fitted.

    There's no sign of excessive crud in the drum, just the usual (ive seen it far worse in there when heavier feeding etc).

    So tonight, removed the spray nozzles and tapped out to see if calcified (nothing came out)
    Even ran the clean cycle (drum open) without spray nozzle in place just in case there was anything in the pipe (nope).

    Every time i get the ER33, i hold power for 5 seconds which is meant to re-set the error.
    As soon as i do this, it cycles again 20 times.
    I can stop it by pressing clean button, but a 10-20 seconds later it cleans again, and cycles for 20 rotations then the dreaded ER33 again!

    Extract from Oase Instruction Booklet:

    er33.JPG

    If anyone's experienced similar i'd love to hear from you please.....

    Drum is 2/3 yrs old - never had an issue.

    System is Drum - Oase Bio - Oase Bio
    3no Eco Blues to outlets
    2no bottom drains - gravity to drum
    1no skimmer - gravity to drum

    Thanks


    Its a hole in the ground where I throw my money!

  2. Thanks freddyboy Thanked / Liked this Post
  3. #2
    Senior Member Rank = Gosai Scorchio's Avatar
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    Hi, have you looked at the level sensor?

    I have had the same when I did a large water change.
    Make sure the sensor is not stuck and set correctly.

    Mine has a tube over it with a marker line that should show water level. This might have been move or the float inside stuck.

    Hope it helps.

  4. Thanks freddyboy, Designer1 Thanked / Liked this Post
  5. #3
    Extreme Koi Member Rank = Gosai Designer1's Avatar
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    Thought i'd update you all on the ER33 Error code saga....

    I contacted Oase Germany, who were very good - they replied, offering to help after i posted on their forum and asked for photos of my setup etc. In the meantime the owner of the company where I purchased the filter from contacted Oase, ran through the issues/fault etc and they said send in the control unit.
    Its currently on the way to them now - fingers crossed that a replacement control unit sorts it.

    In the meantime - screen removed from drum, and pumps turned down low!
    Turnaround time should be quick (im told).

    Will keep you posted on service etc
    Hopefully this post helps anyone else ho finds themselves in the same situation.

    Thanks
    Its a hole in the ground where I throw my money!

  6. Thanks Matsuba Thanked / Liked this Post
 

 

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